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| 8 Steps to Successfully Managing your Documentation Projects |
| Step 1: Scope the Project (continued) |
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| Materials |
| Once you have established who & what you want to teach, the last task for scoping the project is determining how to best present the material to your audience. |
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| Here are a few examples. You may chose one, or a combination of several. (Linked terms offer more detailed descriptions from wikipedia.org, a popular global online dictionary.) |
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Reference Guides such as Operating Manuals, Procedural Manuals, and User Guides are valuable reference tools as users perform their regular job duties. |
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Policies & Procedures are internal documents that inform employees about their organization. |
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Training programs can be delivered in a variety of ways. |
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Classroom Training Programs allow participants to ask questions and learn the material in a greater variety of ways. Instructors can use a wide variety of training materials to explain the content, and can tailor their delivery methods to meet the needs of their students. |
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Self-Study Training Programs, such as workbooks, e-learning, computer-based training, & webcasts, allow participants to learn the material at their own pace and on their own schedule. It is a good alternative when participants cannot take time away from their jobs or travel to a central training location. |
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Train-the-Trainer Programs |
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Online Help serves as an online reference guide for computer & web-based applications. |
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Job Aids such as Quick Reference Guides are great tools for users who are on the go or work in a fast-paced environment. |
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| Read on... |
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