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Jan Johansen - Owner & Project Manager
 
Jan began her career in the early 70s at a small manufacturing firm owned by Borden Chemical. She was responsible for analyzing all of the company’s procedures, collaborating with their programmers to develop accounting, order entry, inventory, & manufacturing software, writing their user & procedural manuals, and training all their employees.
 
The term "Technical Writer" wasn't yet widely used outside of the Sunbelt, so Jan didn’t know what this work was called, but she knew she loved it and it was perfectly suited to her background in education and design, as well as her excellent technical & mechanical aptitude. Since then, she's worked as a Senior Technical Writer and Documentation & Training Manager in the corporate world for a number of large & small companies, including Commerce Clearing House, mpct Solutions, Tellabs, and ServiceMaster.
 
But she also had an entrepreneurial spirit that was longing to emerge. So in 1985, when she was offered an opportunity to independently develop user & training materials for some of Xerox's new hardware & software products, she jumped at the chance and Johansen & Associates was born.
 
An accomplished project manager and document designer, Jan currently focuses on managing multiple projects & development teams, establishing document design standards & templates, and growing the business at J&A.
 
After a lifetime in the Chicago area, Jan realized her dream in 2005 to live in the South Carolina lowcountry. In her free time, she enjoys fishing, crabbing, and bird watching in the marshes & wetlands of the lowcountry, painting & drawing, and riding her horse.
 
 
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